Physical to Virtual conversions fail due to GPT disks attached to the system even if they are not part of the backup. 0xe000a446 - Cannot convert the physical machine

Article:TECH188508  |  Created: 2012-05-10  |  Updated: 2014-03-13  |  Article URL http://www.symantec.com/docs/TECH188508
Article Type
Technical Solution

Product(s)

Issue



Physical to Virtual conversions (P2V) fail due to GPT disks attached to the system even if they are not part of the backup.

 


Error



 V-79-57344-42054 

0xe000a446 - Cannot convert the physical machine because a non-NTFS filesystem or GPT disk was discovered in the configuration.

 


Cause



When a backup occurs with Backup Exec 2012, a configuration file is created for the computer being backed up which contains the disk layout of any Online disks on the system being backed up.   This disk layout includes every Online disk, even those which have not been selected in the backup job. When a P2V conversion takes place, Backup Exec attempts to create a virtual machine with the same disk layout as the original system.  It does this by using the original disk layout captured in the configuration file which was created during the backup. Because Backup Exec 2012 does not support the conversion of GPT style disks, the P2V conversion process will fail with the above error if any GPT style disks were Online during the backup.

 

In order to confirm that there are GPT style disks on the computer that is trying to be converted to a virtual machine, do the following:

1.  Open Windows Disk Management

2.  Go to the "View" menu, expand "Top", and select "Disk List"

3.  Look at the "Partition Style" column.  If any hard disks are showing a partition style of GPT instead of MBR, those are the ones which are causing the conversion process to fail.

 


Solution




A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).

 

 

 

 


Supplemental Materials

SourceUMI
ValueV-79-57344-42054
Description

Cannot convert the physical machine because a non-NTFS filesystem or GPT disk was discovered in the configuration.


SourceError Code
Value0xe000a446
Description

Cannot convert the physical machine because a non-NTFS filesystem or GPT disk was discovered in the configuration.


SourceETrack
Value3333099
Description

P2V: unable to exclude disks from P2V after applying SP2

 




Article URL http://www.symantec.com/docs/TECH188508


Terms of use for this information are found in Legal Notices