BUG REPORT: WinPE .ISO Image Generation Fails on Windows 7

Article:TECH188520  |  Created: 2012-05-10  |  Updated: 2013-01-31  |  Article URL http://www.symantec.com/docs/TECH188520
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Article Type
Technical Solution


Issue



Creation of a WinPE recovery disk does not work in Windows 7.  PGPPE.EXE does not properly create the .wim image and the PGPWDE command is not recognized upon booting into the WinPE environment 


Error



 No error is seen, PGPPE.EXE incorrectly reports back that drivers have successfully been inserted.


Environment



 Windows 7 32 and 64-bit systems


Solution



This issue no longer present starting in Symantec Encryption 10.3.0. 

For versions prior to that, the workaround is to create the WinPE .iso image on a system running Windows XP.

 


Supplemental Materials

SourceETrack
Value2780749


Article URL http://www.symantec.com/docs/TECH188520


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