While trying to submit the changes in the profile it throws a message "To use message level incremental backups of Outlook PST files, please select Enable desktop user data folder"

Article:TECH188559  |  Created: 2012-05-11  |  Updated: 2012-06-29  |  Article URL http://www.symantec.com/docs/TECH188559
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Article Type
Technical Solution


Issue



With Symantec Desktop and Laptop Option (SDLO) 7.0 when a profile is submitted after making some changes it throws a warning and it doesn't accept the changes as shown below:


Error




Solution



A supported hotfix has been made available for this issue. Please contact Symantec Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix

Workaround:

Check "Enabled Desktop User folder"


Supplemental Materials

SourceETrack
Value2781527
Description

SDLO: Getting message “To use message level incremental backups of Outlook PST files, please select Enable desktop user data folder”



Article URL http://www.symantec.com/docs/TECH188559


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