0xe00095b4 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected. After Applying Hotfix 182237

Article:TECH188713  |  Created: 2012-05-14  |  Updated: 2012-12-17  |  Article URL http://www.symantec.com/docs/TECH188713
Article Type
Technical Solution


Issue



0xe00095b4 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected.  This issue occurs after applying hotfix 182237 for Backup Exec 2012.


Error



Media Server Debug Log Output (Beremote.exe) shows following error:
[2696] 2012-05-14T16:07:49.247 [fsys\vmvcb\pdi]     - VM_VCBPROXY_PDI_FS::AttachChildToParent: Child Disk = E:\BEData\IMG000061\Servername.vmdk, Parent Disk = E:\BEData\IMG000060\Servername.vmdk
[2696] 2012-05-14T16:07:49.329 [fsys\vmvcb\pdi]     - VM_VCBPROXY_PDI_FS::AttachChildToParent: Failed to open or read parent disk E:\BEData\IMG000060\Servername.vmdk, stream_error = ios_base::failbit set, win_error= 0
[2696] 2012-05-14T16:07:49.329 [fsys\vmvcb\pdi]     - VM_VCBPROXY_PDI_FS::AttachChildToParent: Child Disk = E:\BEData\IMG000061\Servername_1.vmdk, Parent Disk = E:\BEData\IMG000060\Servername_1.vmdk
[2696] 2012-05-14T16:07:49.394 [fsys\vmvcb\pdi]     - VM_VCBPROXY_PDI_FS::AttachChildToParent: Failed to open or read parent disk E:\BEData\IMG000060\Servername_1.vmdk, stream_error = ios_base::failbit set, win_error= 0


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Revision 1798 Hotfix 180964

Note: See the related article on how to enable debuging for BE services.


Supplemental Materials

SourceETrack
Value2783864
Description

AVVI: 0xe00095b4 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected.


SourceUMI
ValueV-79-57344-38324
Description

AVVI: 0xe00095b4 - Incremental\\Differential backup methods are not supported for this VM. The backup job failed, since the option 'to fall back to a full backup' was not selected.





Article URL http://www.symantec.com/docs/TECH188713


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