KNOWN ISSUE: MS12-035 NDP1.1sp1-KB2604044-X86.exe is not being downloaded

Article:TECH188775  |  Created: 2012-05-15  |  Updated: 2012-05-15  |  Article URL http://www.symantec.com/docs/TECH188775
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Article Type
Technical Solution


Environment

Issue



When downloading MS12-035, the "NDP1.1sp1-KB2604044-X86.exe" update is not downloaded.



http://technet.microsoft.com/en-us/security/bulletin/MS12-035 doesn't list this update.

When the link provided listed in the log entries is clicked, Internet Explorer displays the update as being 1.21 KB in size, and its save action fails with a message of “The file could not be downloaded”.


Error



Priority: 2
Date: 14/05/2012 17:45:04
Tick Count: 8577730
Host Name: NS
Process: AtrsHost (1812)
Thread ID: 60
Module: AtrsHost.exe
Source: PMC:File.DownloadToStreamWithRetries
Description: The remote server returned an error: (404) Not Found.
Priority: 1
Help and Support: Symantec Technical Support/NDP1.1sp1-KB2604044-X86.exe'
( Exception Details: System.Net.WebException: The remote server returned an error: (404) Not Found.
   at Altiris.PatchManagementCore.Utilities.File.DownloadToStreamWithRetries(Uri uri, DownloadContext downloadContext)
   at Altiris.PatchManagementCore.Utilities.File.Download(String fromUrl, String toDirectory, String toFileName, Boolean forceDownload, DownloadParameters miscDownloadParams) )
( Exception logged from:
   at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
   at Altiris.NS.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception)
   at Altiris.PatchManagementCore.Utilities.File.Download(String fromUrl, String toDirectory, String toFileName, Boolean forceDownload, DownloadParameters miscDownloadParams)
   at Altiris.PatchManagementCore.Utilities.FileDownloader.Download()
   at Altiris.PatchManagementCore.Utilities.FileDownloader.DoDownloadProcedure(Object data)
   at System.Threading.ExecutionContext.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart(Object obj)
 )
( Extra Details:  Type=System.Net.WebException Src=Altiris.PatchManagementCore )
Priority: 4
Date: 14/05/2012 17:45:04
Tick Count: 8577777
Host Name: NS
Process: AtrsHost (1812)
Thread ID: 52
Module: AtrsHost.exe
Source: Altiris.PatchManagementCore.Tasks.Server.DownloadObjectTask`2.DownloadFile
Description: Finished download [from:'http://download.microsoft.com/download/1/2/0/120bcfa4-df31-4e0f-8739-935a4c69af82/NDP1.1sp1-KB2604044-X86.exe' to:'C:\Program Files\Altiris\Patch Management\Packages\Updates\MS12-035\e6acdb66-e6cb-4991-8820-424b77ebdac6
Priority: 2
Date: 14/05/2012 17:45:04
Tick Count: 8577777
Host Name: NS
Process: AtrsHost (1812)
Thread ID: 52
Module: AtrsHost.exe
Source: PMC:DownloadSWUPackageTask.Progress
Description: [1 / 2] Unsuccessfully downloaded 'http://download.microsoft.com/download/1/2/0/120bcfa4-df31-4e0f-8739-935a4c69af82/NDP1.1sp1-KB2604044-X86.exe'.


Environment



Patch Management Solution 7.1.2


Cause



Microsoft re-released bulletin MS12-035 on May 11, and that Update NDP1.1sp1-KB2604044-X86.exe was replaced by NDP1.1sp1-KB2656353-X86.exe


Solution



Once the corresponding changes in the PMS data catalog have been made, an updated PMImport will be released.


Supplemental Materials

SourceETrack
Value2783976
Description

MS12-035 NDP1.1sp1-KB2604044-X86.exe broken link



Article URL http://www.symantec.com/docs/TECH188775


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