Method not found: ‘Void Logicbase.Ensemble.Profile.ServiceCore.ProfileMethod.set_isDateOnly(Boolean)

Article:TECH189142  |  Created: 2012-05-19  |  Updated: 2012-05-21  |  Article URL http://www.symantec.com/docs/TECH189142
Article Type
Technical Solution


Environment

Issue



The error message below occurred after installing Workflow to change SQL authentication:


Error



"Method not found: ‘Void Logicbase.Ensemble.Profile.ServiceCore.ProfileMethod.set_isDateOnly(Boolean)"


Environment



Servicedesk 7.1.2


Cause



This relates to the fact that an older 7.1.1460.1938 was installed over the top of a 7.1.1460.2022 build.  This caused a pointer to the profiles to reference incorrect information and the application properties could not be loaded.
One item to note is the fact that after the Update Installation, and accessing the portal,  all custom profiles should show up as webservice (.asmx) files in the …\processmanager\profileservices folder after the portals is opened and a user has logged in.  If they are not there, this is an clear indication that something is not being read correctly.

 


Solution



Install a Symantec.Workflow.Setup.exe build that is later than the currently installed version.  If there is a QA or Test server that is functional, using the copy from that server is best.
 




Article URL http://www.symantec.com/docs/TECH189142


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