Dell Optiplex 755 fails to boot with Symantec Endpoint Encryption Full Disk and gets stuck on black screen with 4 to 6 dots in upper left corner.

Article:TECH189170  |  Created: 2012-05-20  |  Updated: 2013-05-23  |  Article URL http://www.symantec.com/docs/TECH189170
Article Type
Technical Solution


Environment

Issue



Dell Optiplex 755 fails to boot with Symantec Endpoint Encryption Full Disk and gets stuck on black screen with 4 to 6 dots in upper left corner.


Solution



This issue is fixed in SEE Full Disk 8.2.1 MP3. This release is available from https://fileconnect.symantec.com.

If you need assistance accessing this, please contact Symantec Customer Care using the info below.

Customer Care (Non-Technical Support) - Enterprise Products
1. Online: http://customercare.symantec.com/
2. Email license@symantec.com
3. Phone: 1-800-721-3934 for the North American Region
   *For other regions, click here: http://www.symantec.com/business/support/assistance_care.jsp




Article URL http://www.symantec.com/docs/TECH189170


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