Unable to add disk storage after upgrading to BE 2012

Article:TECH189237  |  Created: 2012-05-21  |  Updated: 2012-07-13  |  Article URL http://www.symantec.com/docs/TECH189237
Article Type
Technical Solution


Problem



After upgrading to BE 2012, disk storage on local disks when added in Backup Exec stays in 'Configuring' state and never comes online.


Cause



This issue will come up if Backup Exec server is in paused state. This can be confirmed by checking the server status in Beutility.


Solution



In Backup Exec UI select the option to Hold Job Queue (as shown in screenshot below). This will result in Server going into Paused state. Once again select the same Hold Job Queue option to un pause the server.

 

Try adding the Disk Storage now and it will work fine.


Supplemental Materials

SourceETrack
Value2792210
Description

Core: unable to create disk storage after upgrade to BE 2012 it stays in configuring state



Article URL http://www.symantec.com/docs/TECH189237


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