After an upgrade to NetBackup 188.8.131.52 where NBAC is in place, authorization services start and shut down suddenly. (This issue will not be seen during an upgrade to 184.108.40.206.)
|Article:TECH189336|||||Created: 2012-05-22|||||Updated: 2012-06-19|||||Article URL http://www.symantec.com/docs/TECH189336|
Supplied credential is expired or incorrect. Please reauthenticate and try again. is displayed when trying to enable NBAC (NetBackup Access Control) after an upgrade to 220.127.116.11.
When starting NetBackup services, nbazd (Authorization service) will not start.
3/20/2012 2:36:10 PM VxSS-vxazd LOG V-18-4201 Server is starting.
3/20/2012 2:36:10 PM VxSS-vxazd ERROR V-18-3059 Syntax error encountered.
3/20/2012 2:36:10 PM VxSS-vxazd ERROR V-18-3078 Fatal error encountered.
Upgrade to NetBackup 18.104.22.168 from 7.5
Microsoft Windows Server 2008 Standard
This issue has only been reported on Windows machines.
A defect has been discovered in some 22.214.171.124 upgrades which may incorrectly handle an existing NBAC configuration as part of the upgrade, resulting in the conditions described above.
The formal resolution for this issue (Etrack 2770972) is included in the following release:
- NetBackup 7.5 Maintenance Release 3 (126.96.36.199)
NetBackup 188.8.131.52 download and README information is available from the links provided in the Related Article linked below.
Symantec recommends avoiding a 184.108.40.206 upgrade and directly upgrading to 220.127.116.11 instead if NBAC has been installed in the NetBackup ennvironment.
If a 18.104.22.168 upgrade has completed and this issue is seen, please contact Symantec technical support, referencing this document ID for further instructions.
Upgrade from 7.5 to 22.214.171.124 is not working when NBAC is configured at 7.5 level.
Article URL http://www.symantec.com/docs/TECH189336