Symantec Backup Exec 2012™ Management Plug-in for VMware®

Article:TECH189468  |  Created: 2012-05-23  |  Updated: 2014-03-04  |  Article URL http://www.symantec.com/docs/TECH189468
Article Type
Technical Solution


Subject

Issue



This plug-in is for use with Backup Exec 2012 with the Agent for VMware Virtual Infrastructure installed and configured to backup virtual machines.  This plug-in will allow VMware administrators to view and perform limited management tasks for backup operations on selected virtual systems from the vSphere Client management console.

The Symantec Backup Exec Management Plug-in for VMware lets Backup Exec
administrators use the vSphere Client application to:
- Monitor the backup jobs that run on virtual machines.
- View the backup status of the virtual machines.
- View the details of past backups and future backups
- Exclude virtual machines from backup jobs.
- Validate the virtual machine backups using the Virtual Machine Validator feature.
- Auto-recover virtual machines faulted due to application failure using the Virtual Machine
  Auto Recovery feature.
 


Environment



Any system capable of running the VMware vSphere client version 4.0 and later.

Supported platforms include the following:
- Backup Exec 2012
- VMware vCenter Server version 4.0 to 5.0
- VMware vSphere Client version 4.0 to 5.0
- VMware ESX version 4.0 to 5.0
- VMware Workstation 7.0 or later (required for Virtual Machine Validator feature)
  Note: VMware Workstation can be downloaded from VMware downloads at the following URL:
        http://www.vmware.com/go/vmvalidator
- ApplicationHA version 6.0 (required for Virtual Machine Auto Recovery feature)
- Microsoft .Net version 3.5 SP1
- Adobe Acrobat or any other PDF reader (required for viewing the VMware Plug-in help file)


Solution



Attached are the installation instructions and file(s) needed for installation.

The installation files are also available on the Backup Exec 2012 install media and are located in X:\Plugins\VMWare_Management

For all Windows systems download the following compressed file in .zip format:

Symantec_Backup_Exec_Management_Plugin_for_VMware_v2.1.zip

Unzip the files and perform the installation according to the instructions in the attached ReadMe.txt file.

 

Frequently Asked Questions (FAQs)

1.  Does this plug-in only work with VMware vCenter?

 No. You can directly connect to an ESX host and see whether the virtual machines are protected or you can connect to the vCenter host and view protection status for groups of virtual machines.

2. Is there a way I can save the media server credentials from the “Symantec Backup Exec” plug-in tab?

 No. The plug-in does not save credentials due to security reasons. Similarly, the vSphere client console prohibits you from saving user credentials from a vCenter or ESX host.

3. Why do some VMs show as being unprotected even though I can see them as being backed up in Backup Exec?

You must connect to the VMware machine (vCenter or ESX host) the same way you used when adding the VMware server objects into Backup Exec in order to create the backup jobs. If you used the Hostname on its own (sometimes incorrectly described as the NETBIOS name) when creating the backup jobs against the vCenter or ESX host, then you must connect to that vCenter or ESX host during login to the vSphere client using the same Hostname. If you used the IP address or FQDN within Backup Exec to create the backup jobs, then you must use the matching connection setting when logging into vSphere. Failure to do this results in the plug-in being unable to associate the protected resources. See the ‘Monitoring View’ section of the User’s Guide for more detail.


Attachments

Symantec_Backup_Exec_Management_Plugin_for_VMware version 2.1 Installation Files
Symantec Backup Exec Management Plug-in for VMware v2.1.zip (22.6 MBytes)
Symantec_Backup_Exec_Management_Plugin_for_VMware Readme
ReadMe.txt (11 kBytes)




Article URL http://www.symantec.com/docs/TECH189468


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