FEATURE REQUEST: Integrate automated password recovery with PGP Whole Disk Encryption

Article:TECH189661  |  Created: 2012-05-24  |  Updated: 2012-05-24  |  Article URL http://www.symantec.com/docs/TECH189661
Article Type
Technical Solution


Issue



Currently there is no way to automatically sync the Whole Disk Encryption passphrase when the password is reset through active directory.

This request was made to create medium where a remote utility can be used to to reset the password for an encrypted disk if the domain password is reset from remote.

The goal is to reset the users Active Directory (Windows) password via automation and then also sync to the users PGP passphrase in so that when the customer logs back in they will be able login with the new passphrase after a single call to their IT department.


Solution



Symantec Corporation is committed to product quality and satisfied customers.  This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.

Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request.
There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time.

Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.


Supplemental Materials

SourceETrack
Value2774619


Article URL http://www.symantec.com/docs/TECH189661


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