Non-Case Task Closure: Temporarily Archiving Ticket - Customer not seeing issue at present
| Article:TECH189991 | | | Created: 2012-05-30 | | | Updated: 2012-05-30 | | | Article URL http://www.symantec.com/docs/TECH189991 |
Problem
Use this KB to link in the following scenarios:
Non-Case Task Closure: Temporarily Archiving Ticket - Customer not seeing issue at present. May re-open or open new ticket if customer comes back reporting this issue again.
Solution
Use this KB to link in the following scenarios:
Non-Case Task Closure: Temporarily Archiving Ticket - Customer not seeing issue at present. May re-open or open new ticket if customer comes back reporting this issue again
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Article URL http://www.symantec.com/docs/TECH189991
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