FSAUTILITY Restore and Recreate options fail
| Article:TECH190038 | | | Created: 2012-05-31 | | | Updated: 2012-10-29 | | | Article URL http://www.symantec.com/docs/TECH190038 |
Problem
When running the FSAUTILITY tool to recreate placeholders or to restore archived items the process fails and delivers an error within the command prompt.
Error
The following error is generated in the command prompt:-
Error: Invalid fileserver or volume name. Please enter a valid UNC path.
When running a DTRACE against the FSAUTILITY process the following errors are generated:-
Restore Process
(FSAUtility) <4236> EV-H {RESTORE.EN_US} Invalid fileserver or volume name. Exception: System.ArgumentNullException: Value cannot be null.|Parameter name: hostNameOrAddress| at System.Net.Dns.GetHostEntry(String hostNameOrAddress)| at KVS.EnterpriseVault.FSARestore.FSARestoreCommon.IsFolderSubFolder(String parentDir, String currentFolder)| at KVS.EnterpriseVault.FSARestore.Restore.ProcessBulkVolumeAndFolderRestore()
(FSAUtility) <4236> EV-H {FSARESTORE.EN_US} KVS.EnterpriseVault.FSARestore.FSABulkRestoreException: Invalid fileserver or volume name. Please enter a valid UNC path. ---> System.ArgumentNullException: Value cannot be null.|Parameter name: hostNameOrAddress| at System.Net.Dns.GetHostEntry(String hostNameOrAddress)| at KVS.EnterpriseVault.FSARestore.FSARestoreCommon.IsFolderSubFolder(String parentDir, String currentFolder)| at KVS.EnterpriseVault.FSARestore.Restore.ProcessBulkVolumeAndFolderRestore()| --- End of inner exception stack trace ---| at KVS.EnterpriseVault.FSARestore.Restore.ProcessBulkVolumeAndFolderRestore()| at KVS.EnterpriseVault.FSARestore.Restore.Start()| at KVS.EnterpriseVault.FSARestoreCLI.FsaRestore.Main(String[] args)
Recreate Process
(FSAUtility) <6608> EV-H {RECREATE.EN_US} Invalid fileserver or volume name. Exception: System.ArgumentNullException: Value cannot be null.|Parameter name: hostNameOrAddress| at System.Net.Dns.GetHostEntry(String hostNameOrAddress)| at KVS.EnterpriseVault.FSARestore.FSARestoreCommon.IsFolderSubFolder(String parentDir, String currentFolder)| at KVS.EnterpriseVault.FSARestore.Recreate.StartRecreate()
Solution
This issue has been addressed in the following release:
Enterprise Vault 10.0.2
http://www.symantec.com/docs/TECH147789
Enterprise Vault 9.0.4 Cumulative Hotfix 1 Release
http://www.symantec.com/docs/TECH199014
Cumulative Hotfix for Symantec Enterprise Vault (EV) for File System Archiving (FSA) 9.0.4 - FSAUtility processes.
http://www.symantec.com/docs/TECH193064
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| Source | ETrack |
| Value | 2799918 |
| Description | FSAUTILITY restore or recreate operations are not working |
Related Articles
Article URL http://www.symantec.com/docs/TECH190038
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