Unable to convert existing backup sets into virtual images in Backup Exec 2012 because the 'Convert' option is grayed out

Article:TECH190054  |  Created: 2012-05-31  |  Updated: 2013-03-07  |  Article URL http://www.symantec.com/docs/TECH190054
Article Type
Technical Solution


Issue



After taking successful full backup of Windows 7 machine with Simplified Disaster Recovery (SDR) and try to convert the backup set into virtual image (P2V) the convert button is grayed out.


Cause



This would happen when a SDR backup has not yet been performed for the server or if the machine backed up is a workstation.


Solution



Conversion is not supported for non-server operating systems ie. workstations like Windows 7, Windows XP and Vista.

Perform an SDR backup for supported server operating systems.




Article URL http://www.symantec.com/docs/TECH190054


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