License error when removing contact from incident using Firefox.

Article:TECH190072  |  Created: 2012-05-31  |  Updated: 2012-05-31  |  Article URL http://www.symantec.com/docs/TECH190072
Article Type
Technical Solution

Product(s)

Issue



After deleting a contact from an incident using Firefox, an error message is shown.


Error



License check failed for this request. Either you do not have permission to access this content or your license usage has exceeded the available number of licenses.


Environment



ServiceDesk 7.1 SP1
ServiceDesk 7.1 SP2


Cause



Product defect.


Solution



This issue will be fixed in ServiceDesk/Workflow 7.5 release.


Supplemental Materials

SourceETrack
Value2628841
Description

License error when removing contact from incident using Firefox.



Article URL http://www.symantec.com/docs/TECH190072


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