Beserver Service crashing in serdll.dll when a Job is run after Backup Exec 2012 Service Pack 1 is Installed

Article:TECH190313  |  Created: 2012-06-04  |  Updated: 2012-06-18  |  Article URL http://www.symantec.com/docs/TECH190313
Article Type
Technical Solution

Product(s)

Issue



Beserver Service crashing in serdll.dll when a Job is run after Backup Exec 2012 Service Pack 1 is Installed


Error



Provider: Application Error
Channel: Application
Level: Error
Event message: Faulting application beserver.exe, version 14.0.1798.105, time stamp 0x4fa3de95, faulting module serdll.dll, version 14.0.1798.503, time stamp 0x4fc09f1f, exception code 0xc0000005, fault offset 0x0000000000014335, process id 0x%9, application start time 0x%10.


Solution



 

This issue is resolved in Backup Exec 2012 Service Pack 1a. (TECH186717)
 

 


Supplemental Materials

SourceETrack
Value2809313
Description

Beserver Service crashing in serdll.dll when a Job is run after Backup Exec 2012 Service Pack 1 is Installed




Article URL http://www.symantec.com/docs/TECH190313


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