"Directory is invalid" error while browsing DFSR User Data.

Article:TECH190334  |  Created: 2012-06-04  |  Updated: 2013-02-01  |  Article URL http://www.symantec.com/docs/TECH190334
Article Type
Technical Solution

Product(s)

Issue



In Backup Exec 2012 unable to browse Shadow Copy Components for DFSR User Data beyond the root replicated folder.

 

A "Browse Failure. The directory is invalid." error appears.

 

 


Error



"Browse Failure. Failure to browse 'FolderName'. The directory is invalid."

 

 

 

.


Environment



Backup Exec 2012


Cause



An issue exists in the Backup Exec 2012 User Interface browsing feature.

 

 


Solution



WORKAROUND:

 

1. Edit the Backup Selections and drill down the Shadow Copy Components node  
 
e.g.
 
 
   Shadow Copy Components
         User Data
              Distributed File System Replication
                    DfsrReplicatedFolders
                               YourFolder
                                         YourFolder
 
 
2. Right-click YourFolder and select Include/Exclude from the popup context menu. Manually enter the path from that point forward for inclusions/exclusions.
 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Supplemental Materials

SourceDEFECT
Value2669612
Description

Shadow Copy Components: Unable to browse.   "Browse Failure. The directory is invalid."  error appears.



Article URL http://www.symantec.com/docs/TECH190334


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