Job log will not open for missed jobs in Backup Exec 2012.

Article:TECH190346  |  Created: 2012-06-04  |  Updated: 2014-03-13  |  Article URL http://www.symantec.com/docs/TECH190346
Article Type
Technical Solution

Product(s)

Issue



When opening the job log for a "Missed" job the Backup Exec console stops responding and generates an error.

 


Error



The server was unable to complete the requested operation.

Unknown reason 2.

BEMSDK Failure Code: 2:X8

Error: 2:The job log for this job may not be generated

 


Environment



Backup Exec 2012

 


Cause



The error is generated because the job log doesn't exist due to the job being missed.

 


Solution




A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).

 

 


Supplemental Materials

SourceETrack
Value2650215
Description

 Getting “server was unable to complete the requested operation” message while displaying the job log /history in sequential manner when there are few jobs with missed state.

 


SourceETrack
Value3352364
Description

Getting “server was unable to complete the requested operation” message while displaying the job log /history in sequential manner when there are few jobs with missed state.




Article URL http://www.symantec.com/docs/TECH190346


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