Using Backup Exec through a firewall

Article:TECH190459  |  Created: 2012-06-06  |  Updated: 2012-06-06  |  Article URL http://www.symantec.com/docs/TECH190459
Article Type
Technical Solution

Product(s)

Issue



Even after following the information and guidance detailed in the articles listed under Related Articles below, it has been seen that Backup Exec communications through a Firewall can be disrupted over time. This has been seen to be due to the Firewall blocking Windows RPC ports, as these are randomly assigned from a dynamic range of ports and are outside the control of Backup Exec.


Solution



Please review the Microsoft  Knowledgebase Article below, which explains how to define a specific range of ports for RPC communications. This range can then be defined in the Firewall to allow access.

support.microsoft.com/kb/154596





Article URL http://www.symantec.com/docs/TECH190459


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