Cannot open documentation in Mobile Library on Android 2.2 emulator

Article:TECH191022  |  Created: 2012-06-14  |  Updated: 2013-09-09  |  Article URL http://www.symantec.com/docs/TECH191022
Article Type
Technical Solution


Issue



You are using an emulator to test the Symantec Mobile Management Agent in the Android 2.2 OS environment. When you try to open a document from the Moblile Library you see the message: "Cannot open file: [file]", where [file] is a document file such as .docx, .pptx, xlsx, or .pdf.


Environment



Emulated Android 2.2 OS


Cause



This is a problem with the emulator and not Mobile Security.


Solution



There is no known workaround at this time.


Supplemental Materials

SourceETrack
Value2819783
Description

Defect abstract: [Tech Prew]Cannot open documentation in Mobile Library on Android 2.2 emulator



Article URL http://www.symantec.com/docs/TECH191022


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