Microsoft Hyper-V services do not start after Intelligent Disaster Recovery performed
| Article:TECH191050 | | | Created: 2012-06-14 | | | Updated: 2012-06-14 | | | Article URL http://www.symantec.com/docs/TECH191050 |
Problem
Microsoft Hyper-V services do not start after Intelligent Disaster Recovery (IDR) is performed.
Cause
This is because the Microsoft Hyper-V, which includes application configuration settings and all virtual machines, is not restored during IDR recovery due to active file exclusion feature.
Solution
The Backup Exec Agent for Microsoft Hyper-V option must be installed on the media server in order to perform a complete Microsoft Hyper-V recovery.
After you use IDR to recover the Windows server, use Backup Exec to restore the Microsoft Hyper-V from the most recent Microsoft Hyper-V backups.
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Article URL http://www.symantec.com/docs/TECH191050
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