Tapes are being marked as "End Marker Unreadable" when appending to media with hardware encrypted AVVI backups or duplicates jobs.

Article:TECH191134  |  Created: 2012-06-15  |  Updated: 2012-07-24  |  Article URL http://www.symantec.com/docs/TECH191134
Article Type
Technical Solution


Issue



Tapes are are reported as "End Marker Unreadable" when appending to media with hardware encryption enabled.  This issue is observed during AVVI backups or duplicate jobs.  The issue may not be limited to these type of jobs only.


Environment



Hardware Encrypted Backup and Duplicates

 


Cause



Existing tape media will be rejected for the append and marked as End Marker Unreadable.

 


Solution



This Issue is resolved in Backup Exec 2010 R3 Hotfix 191248 and Backup Exec 2012 Hotfix 189571. Refer the related article section for the link to download the hotfix


Supplemental Materials

SourceETrack
Value2824039
Description

Tapes are being marked as "end marker unreadable" when appending to media with hardware encrypted AVVI backups or duplicates


SourceETrack
Value2824068
Description

Tapes are being marked as "end marker unreadable" when appending to media with hardware encrypted AVVI backups or duplicates




Article URL http://www.symantec.com/docs/TECH191134


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