SMTP email notifications show a 'success' in the subject line even when there has been a backup failure.
| Article:TECH191185 | | | Created: 2012-06-18 | | | Updated: 2012-08-29 | | | Article URL http://www.symantec.com/docs/TECH191185 |
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Problem
When using Symantec System Recovery, SMTP email notifications report a success in the subject line even when there has been a backup failure. An example of this is shown below:
The subject line of the email message shows: High Priority Success Notification (Info) from Symantec System Recovery on BLUE
The message body of the email message shows:
Description: Error EBAB03F1: The operation was canceled by the user.
Info 6C8F1C2F: A recovery point operation on drive Drive Backup of (C:\) was cancelled by the user.
Error E7D1001F: Unable to write to file.
Error E7D1003C: There is not enough space.
Error EBAB03F1: There is not enough space on the disk.
Solution
This issue is resolved in service pack 3 (10.0.3) for SSR 2011. SP3 is available via LiveUpdate, FileConnect (https://fileconnect.symantec.com/) and here: http://www.symantec.com/docs/TECH195461.
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| Source | ETrack |
| Value | 2825556 |
| Description | SMTP alerts show success in subject line even when backup fails. |
Article URL http://www.symantec.com/docs/TECH191185
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