Error : "A specified logon session does not exist. It may already have been terminated" when completing the Create Schedules Wizard in bv-control for Windows on a Windows 2008 Server.

Article:TECH191276  |  Created: 2012-06-19  |  Updated: 2012-08-14  |  Article URL http://www.symantec.com/docs/TECH191276
Article Type
Technical Solution


Environment

Issue



Error : A specified logon session does not exist. It may already have been terminated when completing the Create Schedules Wizard in bv-control for Windows on a Windows 2008 Server.


Error



The system failed to update the schedule Trust Events.Error : Create Schedule failed with Error : A specified logon session does not exist. It may already have been terminated.


Environment




Cause



This error occurs if the following Security Policy is enabled :

Network access: Do not allow storage of passwords and credentials for network authentication

This policy determines whether the Stored User Names and Passwords feature may save passwords or credentials for later use when it gains domain authentication. If you enable this policy setting, the Stored User Names and Passwords feature of Windows does not store passwords and credentials.  The new version of Task Scheduler (Windows Vista onwards) uses Windows Credential Manager to store the credentials of the account that is specified to perform a task.  If the Network access: Do not allow storage of passwords and credentials for network authentication policy is enabled and applied, Credential Manager cannot store the credentials locally, thus this error message appears.


Solution



To resolve this issue, set the policy 'Network access: Do not allow storage of passwords and credentials for network authentication' to Disabled




Article URL http://www.symantec.com/docs/TECH191276


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