Unable to delete removable disk cartridge media from Backup Exec 2012 UI. RDX and RD1000

Article:TECH191513  |  Created: 2012-06-22  |  Updated: 2013-02-19  |  Article URL http://www.symantec.com/docs/TECH191513
Article Type
Technical Solution


Issue



When selecting a removable disk cartridge media to delete, the option to delete is grayed out.(Figure 1) Examples: RDX and RD1000 cartridges.
 

Figure 1

 


Solution




A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2012 Rev 1798 Hotfix 201596. Device Driver Installer DDI20121215 (December 15th, 2012) (TECH201596)

 


Supplemental Materials

SourceETrack
Value2831896
Description

Unable to delete removable disk cartridge media from Backup Exec 2012 UI. RDX and RD1000.




Article URL http://www.symantec.com/docs/TECH191513


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