When selecting NDMP server in Backup Exec 2012 to restore from "Backup & Restore" tab the wizard comes up blank

Article:TECH191898  |  Created: 2012-06-27  |  Updated: 2013-11-01  |  Article URL http://www.symantec.com/docs/TECH191898
Article Type
Technical Solution


Issue



When selecting NDMP server in Backup Exec 2012 to restore from "Backup & Restore" tab the wizard comes up blank


And backup set shows "No Backup Set" even there was a successful backup done in the past using Backup Exec 2012.


Environment



Backup Exec: 14.0.1798 and hotfix 180698, 182237
NDMP hardware: Network appliance, OS: Ontap 8.0.2 P1

Note: It is not the only problem with Netapp NDMP device, this can be seen on other NDMP devices also.


Solution



To resolve this issue apply Backup Exec 2012 SP1a or later patches which include this service pack.

Service Pack 1a can be obtained from the following link or by running LiveUpdate on the media server.


http://www.symantec.com/docs/TECH186717
Backup Exec 2012 revision 1798 Service Pack 1a





Article URL http://www.symantec.com/docs/TECH191898


Terms of use for this information are found in Legal Notices