Vmware backup fails with status 156

Article:TECH192007  |  Created: 2012-06-28  |  Updated: 2012-08-02  |  Article URL http://www.symantec.com/docs/TECH192007
Article Type
Technical Solution

Issue



ESX server and Vcenter upgrade from 4.0 to 5.0

Vmware Virtual machine is exported from a 4.0 platform, and imported into a 5.0 platform, after which the backup failed.
If a new Vmware Virtual machine is created on a 5.0 Vcenter, the backup is successful


Error



BPFIS log

16:33:23.094 [252.3448] <4> bpfis: INF - Created mount point D:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_252_1
16:33:23.094 [252.3448] <2> logconnections: BPRD CONNECT FROM 172.16.102.32.50020 TO 172.16.102.32.13720 fd = 772
16:33:23.094 [252.3448] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c:871] Ignoring VxSS authentication 2 0x2
16:33:23.157 [252.3448] <2> logconnections: BPRD CONNECT FROM 172.16.102.32.50021 TO 172.16.102.32.13720 fd = 772
16:33:23.157 [252.3448] <8> vnet_check_vxss_client_magic_with_info: [vnet_vxss_helper.c:871] Ignoring VxSS authentication 2 0x2
16:33:23.250 [252.3448] <2> get_VM_names_VMware: get_VM_names_VMware: read for vmv.snd.gov
16:33:25.169 [252.3448] <4> bpfis: INF - Deleted mount point D:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img_ALL_LOCAL_DRIVES_252_1
16:33:25.169 [252.3448] <32> bpfis: FTL - VfMS error 11; see following messages:
16:33:25.169 [252.3448] <32> bpfis: FTL - Fatal method error was reported
16:33:25.169 [252.3448] <32> bpfis: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
16:33:25.169 [252.3448] <32> bpfis: FTL - VfMS method error 7; see following message:
16:33:25.169 [252.3448] <32> bpfis: FTL - VMware_freeze: VIXAPI freeze failed with -1
16:33:25.169 [252.3448] <32> bpfis: FTL - VfMS error 11; see following messages:
16:33:25.169 [252.3448] <32> bpfis: FTL - Fatal method error was reported
16:33:25.169 [252.3448] <32> bpfis: FTL - vfm_freeze: method: VMware_v2, type: FIM, function: VMware_v2_freeze
16:33:25.169 [252.3448] <32> bpfis: FTL - VfMS method error 7; see following message:
16:33:25.169 [252.3448] <32> bpfis: FTL - VMware_freeze: VIXAPI freeze failed with -1
16:33:25.169 [252.3448] <16> bpfis: FTL - snapshot creation failed, status 156
16:33:25.169 [252.3448] <4> bpfis: INF - Thawing ALL_LOCAL_DRIVES using snapshot method VMware_v2.
16:33:25.169 [252.3448] <8> bpfis: WRN - ALL_LOCAL_DRIVES is not frozen
16:33:25.169 [252.3448] <8> bpfis: WRN - snapshot delete returned status 20
16:33:25.169 [252.3448] <4> bpfis: Starting keep alive thread.
16:33:25.169 [252.3448] <4> bpfis: INF - EXIT STATUS 156: snapshot error encountered


Environment



master server 7.5

vmware 5.0

os:windows 2008


Solution



The display namewith vm  include chinese on 4.0 platform,when import in 5.0 platform  the vmdk file name was include chinese name.

delete chinese name with  vmdk file name 




Article URL http://www.symantec.com/docs/TECH192007


Terms of use for this information are found in Legal Notices