Targeted Software Inventory policy fails if no user is logged on the target machines.

Article:TECH192174  |  Created: 2012-07-02  |  Updated: 2013-01-30  |  Article URL http://www.symantec.com/docs/TECH192174
Article Type
Technical Solution


Environment

Issue



Targeted Software Inventory policy fails if no user is logged on the target machines.


Environment



ITMS 7.1 SP2


Cause



Known Issue


Solution



Symantec is aware of this issue and targeted to be fixed in ITMS 7.1 SP2 MP2

-As a workaround, use a Software Delivery policy with no command, which will perform the desired action and will run if no user is logged in.

A pointfix is available, please contact technical support to get it.


Supplemental Materials

SourceETrack
Value2834562


Article URL http://www.symantec.com/docs/TECH192174


Terms of use for this information are found in Legal Notices