Backup Exec Calendar does not show scheduled jobs when jobs are being scheduled to start on the first of the month

Article:TECH192287  |  Created: 2012-07-03  |  Updated: 2014-02-14  |  Article URL http://www.symantec.com/docs/TECH192287
Article Type
Technical Solution


Issue



The calendar view may not be showing any scheduled jobs in the graphical interface, process BEmgmtservice will also consume more and more memory until the UI is closed

In a few very rare situations no current job or newly created job will run.

 


Cause



The problem happens when jobs are being scheduled to start on the first of the month passed midnight plus their GMT time difference. For example a job scheduled to start on the first of the month in GMT+1 time zone between 0:00 and 1:00am will generate the problem. Jobs starting before 0:00 or after 1:00 am are not affected.

In GMT+2 time zone, jobs starting between the 0:00 and 2:00 am will be affected, jobs starting before or after this time window will not and so on.

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 



Supplemental Materials

SourceETrack
Value2746834
Description

CORE: Backup Calendar not showing schedule jobs after an upgrade from 2010 R3.




Article URL http://www.symantec.com/docs/TECH192287


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