BUG REPORT: Email Blocked by PGP Messaging During Upgrade to New Version of PGP Desktop

Article:TECH192314  |  Created: 2012-07-03  |  Updated: 2013-05-09  |  Article URL http://www.symantec.com/docs/TECH192314
Article Type
Technical Solution



If PGP Universal Server is unavailable during an upgrade of PGP Desktop, email can be blocked by the PGP Messaging service.  This can occur even if PGP Messaging is not enabled per PGP Universal Server policy.



 This issue is fixed in the following release:

  •  PGP Desktop 10.2.1 MP2 and above.

Please go to https://fileconnect.symantec.com to download this version. 


Supplemental Materials


Article URL http://www.symantec.com/docs/TECH192314

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