BUG REPORT: Runas WDE-ADMIN for PGP BootGuard Bypass not Functioning

Article:TECH192358  |  Created: 2012-07-03  |  Updated: 2013-04-26  |  Article URL http://www.symantec.com/docs/TECH192358
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Article Type
Technical Solution


Setting a PGP WDE BootGuard bypass using the WDE-ADMIN account for authentication in the command does not function.


C:\Program Files\PGP Corporation\PGP Desktop>pgpwde --add-bypass --verbose --aa

Initializing PGP SDK...
Operation [Unknown] failed:
Error code -11951: wait operation failed


This problem applies to Windows XP machines running PGP Desktop 10.2 and above.


Error is caused by a lock that is being held by the other services that PGP-WDE is waiting on.


This issue is fixed in the following release:

PGP Desktop 10.2.1mp5

This version/Maintenance Pack is available for download via your account on Symantec File Connect.


Supplemental Materials


Article URL http://www.symantec.com/docs/TECH192358

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