Backup Exec Job Engine Crashes during a VMware backup to a deduplication folder

Article:TECH192473  |  Created: 2012-07-05  |  Updated: 2014-01-03  |  Article URL http://www.symantec.com/docs/TECH192473
Article Type
Technical Solution


Issue



During a VMware backup to a deduplication folder, the Backup Exec Job Engine (bengine.exe) may crash.


Error



Crash dump will show the following:

SYMBOL_NAME: bengine!MoverWrapper::Execute+1d

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Hotfix 199866 - http://www.symantec.com/docs/TECH199866


Supplemental Materials

SourceETrack
Value2845793
Description

AVVI / PDDE: bengine crashes during AVVI backups to dedup folder




Article URL http://www.symantec.com/docs/TECH192473


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