Cumulative Client Hotfix - Symantec Enterprise Vault for Microsoft Exchange 10.0.1 Build 1187

Article:TECH192510  |  Created: 2012-07-06  |  Updated: 2014-06-03  |  Article URL http://www.symantec.com/docs/TECH192510
Article Type
Technical Solution


Issue



Cumulative Client Hotfix - Symantec Enterprise Vault for Microsoft Exchange 10.0.1 Build 1187


Solution



Description of problems

Issue Etrack #
When Vault Cache performs a scheduled background synchronization, a user is not informed if an unexpected problem is encountered. Instead, the user has to visit the Vault Cache properties page to check the synchronization status. 2720634
If the Vault Cache data file (DatabaseList.ini) is locked by another process, in certain conditions the client could corrupt the file's contents if it later became unlocked. If this happens then Vault Cache synchronizations will fail. 2720635
If Vault Cache synchronization is suspended, it cannot be resumed after restarting Outlook. 2723210
In certain situations, end-users may experience repeated crashes of SearchProtocolHost.exe. 2738638
Under some circumstances, the Enterprise Vault Outlook Add-in allows the deletion of a delegated mailbox's protected "Special Folders" (e.g., Inbox, Sent Items, etc.). 2713438
The Enterprise Vault Outlook Add-in allows the the RSS Feeds folder to be deleted if it contains shortcuts to archived items. 2739531

 

Description of solutions

Solutions Etrack #
A new Enterprise Vault Client registry value has been introduced which, if set, will display a balloon notification message from the taskbar's status area if Vault Cache encounters an unexpected synchronization error.

The registry key is:   

NotificationsEnabled (DWORD)  

0 — (Default) No balloon notifications are displayed by the Enterprise Vault Outlook Add-in.
 
1 — A balloon notification message will be displayed if Vault Cache encounters an unexpected synchronization error.

For more information regarding the Balloon functionality, please refer to this technote:  TECH184772
2720634
Vault Cache now obtains exclusive access on DatabaseList.ini for the lifetime of the Outlook session. Additionally, if Vault Cache encounters a DatabaseList.ini file that had previously become corrupt, it attempts to fix the file's contents. 2720635
If Vault Cache synchronization is suspended, it will now be possible to resume synchronization after restarting Outlook. 2723210
End-users should no longer experience crashes of SearchProtocolHost.exe. 2738638
The Enterprise Vault Outlook Add-in now correctly detects when an Outlook Special folder is selected in a delegated mailbox, and does not allow deletion. 2713438
The Enterprise Vault Outlook Add-in does not allow the RSS Feeds folder to be deleted. 2739531


Files updated

Files Version
Symantec Enterprise Vault Outlook Add-in-xx.msi 10.0.1.1187

 

Installation Instructions

  1. Close Outlook.
  2. Install the required Outlook Add-in, packaged in this hotfix, as per any regular MSI.If a manual installation is being performed on a machine with User Account Control turned on, the installation should be launched from the "Setup.exe" file accompanying the MSI. Please refer to the "Setting up users’ desktops" section of the "Setting up Exchange Server Archiving" guide for full details on the use of "Setup.exe".

Supplemental Materials

SourceETrack
Value2720634

SourceETrack
Value2720635

SourceETrack
Value2723210

SourceETrack
Value2738638

SourceETrack
Value2713438

SourceETrack
Value2739531


Article URL http://www.symantec.com/docs/TECH192510


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