BUG REPORT: Key Search from PGP Desktop will only provide results from Internal Users on PGP Universal Server when using PGP Universal Server Protocol

Article:TECH192549  |  Created: 2012-07-06  |  Updated: 2013-02-14  |  Article URL http://www.symantec.com/docs/TECH192549
Article Type
Technical Solution


When a managed PGP Desktop client searches for a user that was imported to the External Users list on PGP Universal server, no results are returned for the key.



This behavior has been reported on these versions of PGP Desktop:

10.2.0 MP5



This was working as designed in previous builds of the encryption software.



Now in Symantec Encryption Management Server (SEMS) 3.3.0 MP1 and Symantec Encryption Desktop 10.3.0 MP1 (Build 9060), it is now possible to search the External Users list of SEMS via the managed Symantec Encryption Desktop.

As long as the Group Permission on the Everyone group has been set to "Can read public key of all managed keys", it will then be possible to search the External User list and will return keys.


Supplemental Materials


Article URL http://www.symantec.com/docs/TECH192549

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