How to solve the problem with vxconfigd unstable, keeps crashing and generating core dump

Article:TECH192550  |  Created: 2012-07-06  |  Updated: 2013-02-26  |  Article URL http://www.symantec.com/docs/TECH192550
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Article Type
Technical Solution


Environment

Issue



The vxconfigd keeps dying
vxconfigd is unstable, keeps crashing and generating core dump
starting vxconfigd with reset option also fails
ENV:5.1SP1 RP2 /sol10 sparc


Error



root-#> vxdisk -o alldgs list
VxVM vxdisk ERROR V-5-1-684 IPC failure: Configuration daemon is not accessible
You have new mail in /var/mail/root

:/root-#> /usr/sbin/vxconfigd -k
VxVM vxconfigd ERROR V-5-1-0 Segmentation violation - core dumped

:/root-#>vxdctl enable
VxVM vxdctl ERROR V-5-1-307 vxconfigd is not running, cannot enable


Environment



5.1SP1 RP2 /sol10 sparc


Cause



This is caused due to stale device entries in DMP/OS device tree
vxconfig coredumps in ssb_check_disks()

e2830721
e2826013
e2348199


Solution



[What to Do]

Collection of the required data
  - vxexplorer output
  - core dump from the vxconfigd.
  - /usr/sbin/vxconfigd binary.
  - gatherlib.sh
  - pstack
  - debug mode
  - analysis vxconfigd core dump

[Resolution]

-Temporary workaround is to reboot  system to reset vxconfigd
-Permanent workaround is to move to the latest patch 5.1SP1RP3 or later.





Article URL http://www.symantec.com/docs/TECH192550


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