Restore job may fail in SharePoint 2010 Disaster Recovery restore process

Article:TECH192896  |  Created: 2012-07-12  |  Updated: 2014-03-03  |  Article URL http://www.symantec.com/docs/TECH192896
Article Type
Technical Solution

Product(s)

Subject

Issue



A restore job in the SharePoint 2010  Disaster Recovery restore process in the Backup Exec Administrators Guide may fail if previous SharePoint databases are alive.


Error



0xe000fefe - An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Farm. The portal was not restored.


Environment



Microsoft SharePoint 2010


Cause



If the data like web service application already exists on the SQL instance, the restore job fails.


Solution



It is necessary to delete the databases before restore jobs to avoid the error.

1. Stop SharePoint services from Windows service.

2. Launch SQL Server Management Studio.

3. Delete the following databases.

Bdc_Service_DB_*
Managed Metadata Service_*
PerformancePoint Service Application_*
Search_Service_Application_*
Secure_Store_Service_DB_*
SharePoint_AdminContent_*
SharePoint_Config
StateService_*
User Profile Service Application_*
UserProfileApplication_SyncDB*
WebAnalyticsService Application_*
WordAutomationServices_*

4. Go back to the Disaster Recovery restore process in the Backup Exec Administrators Guide.
You can start from "Step 5 Restore all Web applications."





Article URL http://www.symantec.com/docs/TECH192896


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