Symantec is investigating this issue at this point, please subscribe to this KB article for any update (e.g. future hotfix that will address this issue).

The workaround for this issue is to change the format of the affected lastUpdate column. However, as this involves modification of your CMDB database, PLEASE ensure you have a backup copy of the database before proceeding. The steps are as follow:

Disclaimer: The following appears to work around the issue. However, full validation has not occurred so please use with caution. As the field will no longer enforce a DateTime format, there may be report ramifications. Also, the option "Only inventory devices not inventoried in last: xx Days" will not be available after the change.

1. Connect to the CMDB database via SQL Management Studio. Locate the CMDB database by expanding <SQL_Server_instance_name> > Databases on the left pane, then right click the CMDB database and select New Query.

2. Please run the following command:

alter table dbo.Inv_Inventory_for_Network_Devices_Last_Update alter column lastUpdate varchar(254) NOT NULL

3. After the above change, please run Network Discovery task and Agentless Inventory tasks. Agentless Inventory should be able to run, please verify the Task Status, and check if there is any new entry listed in the Inv_Inventory_for_Network_Devices_Last_Update table.

select * from Inv_Inventory_for_Network_Devices_Last_Update