Backup of new PureDisk agent is staying in running hold
|Article:TECH193045|||||Created: 2012-07-16|||||Updated: 2012-07-16|||||Article URL http://www.symantec.com/docs/TECH193045|
Installed a new Puredisk agent but when the backup is started it does not go active and stays in running hold.
Puredisk 220.127.116.11 Storage Pool Authority
Puredisk 18.104.22.168 installed on new Windows 2008 client.
PureDisk client agent service was not running
Make sure these two services are running on the windows Puredisk agent.
Veritas NetBackup PureDisk File System Service
Symantec NetBackup PureDisk Client Agent
If they are not running, start them and retry the backup.
Article URL http://www.symantec.com/docs/TECH193045