The RPC server is unavailable. Context Information: WMI failure: Connecting to \\Machine Name\ root\default Error Code = 0X800706BA (-2147023174))

Article:TECH193080  |  Created: 2012-07-16  |  Updated: 2013-02-19  |  Article URL http://www.symantec.com/docs/TECH193080
Article Type
Technical Solution


Environment

Issue



The RPC server is unavailable. Context Information: WMI failure: Connecting to \\Machine Name\ root\default Error Code = 0X800706BA (-2147023174))


Error



The RPC server is unavailable. Context Information: WMI failure: Connecting to \\Machine Name\ root\default Error Code = 0X800706BA (-2147023174))


Environment



Product Version : RMS 10.5.1

Operating System Version : Windows Server 2003 R2 Enterprise Edition (x64-64bit).


Cause



Required RPC Ports are not open.


Solution



Check if the following ports are open 135 (endpoint mapper port) also the RPC ports range (1024-5000).




Article URL http://www.symantec.com/docs/TECH193080


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