Data Connector Import Rule does not enable selecting Resource Name from the Resource lookup key

Article:TECH193155  |  Created: 2012-07-17  |  Updated: 2013-05-09  |  Article URL http://www.symantec.com/docs/TECH193155
Article Type
Technical Solution


Issue



When trying to select Resource Name as the Resource lookup key in a Data Connector Import Rule, this choice does not appear in the drop down list.


Cause



Unknown.


Solution



Create a new Data Connector Import Rule. If this does not have the same issue, the original has become corrupted. Re-create this as a new rule, then delete the old, corrupted version.

If a new rule also has the same issue, repair Data Connector on the Symantec Management Platform server. The following article describes how to do this:

How to repair Data Connector 7.1
http://www.symantec.com/business/support/index?page=content&id=HOWTO84111




Article URL http://www.symantec.com/docs/TECH193155


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