AIX unix hosts Failed to determine operating system or processor architecture.
| Article:TECH193378 | | | Created: 2012-07-20 | | | Updated: 2012-07-20 | | | Article URL http://www.symantec.com/docs/TECH193378 |
Problem
Query failure - < Unix host> reports: Failed to determine operating system or processor architecture.
Error
< Unix hostname> reports: Failed to determine operating system or processor architecture.
Environment
CCS Version 10.5
PCU Level: SP1
OS\OS Version: CCS Console runs over a Win2008 R2 Std,
Agent or Agentless: ?
ISSUE:
| hostname reports: Failed to determine operating system or processor architecture.
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| No. | Message
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| hostname reports: Failed to determine operating system or processor architecture.
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Cause
Unix host OS is not supported.
AIX version 4.3.3 or prior to 5.x or after 6.x, such as 7.1.
To determine AIX version -> logon to AIX host and enter command oslevel -s
Send the results to the TSE.
Solution
Upgrade Unix host to supported version or unregister host to eliminate errors and free up unix licenses.
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Article URL http://www.symantec.com/docs/TECH193378
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