Hotfix for Symantec Enterprise Vault (EV) for File System Archiving (FSA) 10.0.1, Build 1137, Upgrading FSA Agent to 10.0.x, results in files being deleted from the root of C:\ drive on the file server.

Article:TECH193483  |  Created: 2012-07-23  |  Updated: 2012-08-07  |  Article URL http://www.symantec.com/docs/TECH193483
Article Type
Technical Solution


Issue



Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:

Enterprise Vault for File System Archiving 10.0.1, Build 1137

 


Solution



What issue(s) does this hotfix resolve?

Etrack :2850040  Upgrading FSA Agent to 10.0.x, results in files being deleted from the root of C:\ drive on the file server.

 

How to Install this hotfix:
1. Locate the current FSA Agent in C:\Program Files (x86)\Enterprise Vault\evpush\Agent.

2. Backup the current FSA Agent MSI file(s) to another location.

3. Copy the new FSA Agent MSI file(s) in C:\Program Files (x86)\Enterprise Vault\evpush\Agent.



How to Uninstall this hotfix:
1. Locate the current FSA Agent in C:\Program Files (x86)\Enterprise Vault\evpush\Agent.

2. Delete the current FSA Agent MSI file(s).

3. Copy the orignal FSA Agent MSI file(s) in C:\Program Files (x86)\Enterprise Vault\evpush\Agent

 

 

Attachments

EV_10_0_1_HF_2850040.zip (37.6 MBytes)

Supplemental Materials

SourceETrack
Value2850040
Description

Upgrading FSA Agent to 10.0.x, results in files being deleted from the root of C:\ drive on the file server.



Article URL http://www.symantec.com/docs/TECH193483


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