Client Hotfix - Symantec Enterprise Vault for Microsoft Exchange 9.0.4 Build 1102

Article:TECH193522  |  Created: 2012-07-23  |  Updated: 2013-07-31  |  Article URL http://www.symantec.com/docs/TECH193522
Article Type
Technical Solution


Issue



Client Hotfix - Symantec Enterprise Vault for Microsoft Exchange 9.0.4 Build 1102


Solution



Description of problems
======================
2788714: Outlook would crash if an invalid or missing EntryId was encountered in Virtual Vault.

2836737: Under certain conditions, Outlook could crash during a synchronization of the Vault Cache.
 

Description of solutions
=======================
2788714: An invalid or missing EntryId will now be handled correctly.

2836737: This issue has been fixed.


Files updated
=============
Symantec Enterprise Vault Outlook Add-in-xx.msi   9.0.4.1102
Symantec Enterprise Vault HTTP-Only Outlook Add-in-xx.msi 9.0.4.1102

 Installation Instructions
=========================
1. Close Outlook.
2. Install the required Outlook Add-in, packaged in this hotfix, as per any regular MSI.
If a manual installation is being performed on a machine with User Account Control turned on, the installation should be launched from the "Setup.exe" file accompanying the MSI. Please refer to the "Setting up users’ desktops" section of the "Setting up Exchange Server Archiving" guide for full details on the use of "Setup.exe".

 


Supplemental Materials

SourceETrack
Value2788714
Description

Outlook is crashing when Virtual Vault is given an invalid EntryId


SourceETrack
Value2836737
Description

Outlook can crash during Vault Cache synchronization



Article URL http://www.symantec.com/docs/TECH193522


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