NDMP restore to NetApp FAS2040/Ontap 7.3.7 fails with 0xe000130a error

Article:TECH193559  |  Created: 2012-07-24  |  Updated: 2012-07-24  |  Article URL http://www.symantec.com/docs/TECH193559
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Article Type
Technical Solution


Issue



An attempt to restore to a NetApp FAS 2040 running Ontap 7.3.7 fails reporting the error provided below. In the same environment restoring to a FAS2020 running Ontap 7.3.3 works.


Error



English version

Final error : 0xe000130a - The NDMP server returned a restore error. See the NDMP Log for more information.

French version

Erreur finale : 0xe000130a - Le serveur NDMP a renvoyé une erreur de restauration. Pour plus d'informations, consultez le journal NDMP.


Solution



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue

Supplemental Materials

SourceETrack
Value2865864
Description

Unable to restore to FAS2040 0xe000130a error



Article URL http://www.symantec.com/docs/TECH193559


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