Unable to browse into an NDMP based folders where a large number of folders exist at the same level

Article:TECH193659  |  Created: 2012-07-25  |  Updated: 2012-11-07  |  Article URL http://www.symantec.com/docs/TECH193659
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


When browsing within the Backup Exec administration console into the backup selections for an NDMP device, if the number of folders at a single level exceeeds 1023, then although the folder names will be visible the content of each folder will not be displayed. If less than 1023 folders exist then the content is displayed correctly.

A backup of the complete NDMP volume does protect all the data and restore operations are sucessful.

Note: This was reported against a NetApp device, however is likely to affect other supported NDMP devices.



Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials


Unable to enumerate content of folders in NDMP backup selections when more than 1023 folders exist.

Article URL http://www.symantec.com/docs/TECH193659

Terms of use for this information are found in Legal Notices