PDDO Data Removal policy is failing with "No concurrent actions for data selection 2 allowed!"

Article:TECH193787  |  Created: 2012-07-26  |  Updated: 2012-07-26  |  Article URL http://www.symantec.com/docs/TECH193787
Article Type
Technical Solution


Environment

Issue



Cannot run PDDO  Data Removal job and space is not being reclaimed.


Error



Please check following event:
-> Message:
-> AgentID: 2001000000 (spa_name, PDserver)
-> Severity: 6
-> Errornumber: mbe.metabaseengine.1026
-> Application: MBE-CLI
-> Source: MBE-CLI_Component
-> Traceback:
-> Date: yyyy:mm:dd
-> Time: xx:xx:xx
-> Description:
No concurrent actions for data selection 2 allowed!


Environment



NetBackup master server (Windows) at 7.1.0.4

Puredisk 6.6.1.2 EEB20


Cause



Content router modes were not correct


Solution



Executed this command on the SPA/CR and all CR's:

# /opt/pdcr/bin/crcontrol --getmode

GET=Yes PUT=Yes DEREF=Hold SYSTEM=Yes STORAGED=Yes REROUTE=No

The default output during normal operations should be:

Mode : GET=Yes PUT=Yes DEREF=Yes SYSTEM=Yes STORAGED=Yes REROUTE=No

Ran this command on the SPA/CR's to correct the issue.
# /opt/pdcr/bin/crcontrol -m DEREF=Yes

Confirmed setting was changed.

# /opt/pdcr/bin/crcontrol --getmode

GET=Yes PUT=Yes DEREF=Yes SYSTEM=Yes STORAGED=Yes REROUTE=No




Article URL http://www.symantec.com/docs/TECH193787


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