Final error: 0xe0008234 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media. Backup Exec 2012

Article:TECH193827  |  Created: 2012-07-26  |  Updated: 2014-06-04  |  Article URL http://www.symantec.com/docs/TECH193827
Article Type
Technical Solution


Issue



When trying to run a utility cleaning job the following error may be encountered: Final error: 0xe0008234 - Library Error - attempt to clean a drive in a library with expired or bad cleaning media.


Error




Solution



WORKAROUND:
Navigate to 'All Media' under the storage tab of the console. Located and delete the cleaning media. Insert the new cleaning tape into the library or drive and inventory it. (See Note.) Then run or schedule the cleaning job.

Note: If the slot is configured as a cleaning slot, inventory is grayed out, therefore run the scan.

SOLUTION:
This issue has been fixed in Backup Exec 2014.

Please download Backup Exec 2014 from Evaluation or FileConnect, and upgrade to Backup Exec 2014.

Evaluation:
https://www4.symantec.com/Vrt/offer?a_id=91523

FileConnect (Serial number is required):
https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

 

 


Supplemental Materials

SourceETrack
Value2799020
Description

Add maximum number of cleanings feature to a cleaning slot.



Article URL http://www.symantec.com/docs/TECH193827


Terms of use for this information are found in Legal Notices