Exchange 2010 backup job fails with error 0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the Remote agent

Article:TECH193871  |  Created: 2012-07-27  |  Updated: 2013-01-29  |  Article URL http://www.symantec.com/docs/TECH193871
Article Type
Technical Solution


Issue



Exchange 2010 backup job fails with the following error "0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the remote agent"


Error



Final error: 0xe00084f9 - A communications failure has occurred between the Backup Exec job engine and the remote agent.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-34041


Cause



1. If there is a version mismatch with Exchange Management Tools installed on the media server and the exchange server.

2. If the Account used for Backup do not have adequate permissions.


Solution



1. Ensure that the version of Exchange Management Tools are same on the media and the Exchange server.

2. Ensure sufficient rights are assigned to the Backup Exec account used to back up Exchange.

Ref: www.symantec.com/docs/TECH130255


Supplemental Materials

SourceUMI
ValueV-79-57344-34041
Description

A communications failure has occurred between the Backup Exec job engine and the Remote Agent.


SourceError Code
Value0xe00084f9
Description

A communications failure has occurred between the Backup Exec job engine and the Remote Agent.




Article URL http://www.symantec.com/docs/TECH193871


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