Unable to import push install file (push_export.xml) from another media server.

Article:TECH194056  |  Created: 2012-07-30  |  Updated: 2013-11-19  |  Article URL http://www.symantec.com/docs/TECH194056
Article Type
Technical Solution


Issue



In Backup Exec the Remote Agent and Media Server push install wizard has the option to save\export out a push install list that can be imported back in the current media server installation or on another media server.   This push install export list contains a list of servers with remote agent server names and options to push.    After exporting the list and attempting to import the list on another media server the import fails.


Error



An error occurred while trying to import computers: Key not valid for use in specified state.


Environment



Backup Exec 2012


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).


Supplemental Materials

SourceETrack
Value2873711
Description

Import of Push_Export.xml fails with an error occurred while trying to import computers: Key not valid for use in specified state




Article URL http://www.symantec.com/docs/TECH194056


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