GRT enabled backup of a 1.6TB vmdk completes successfully, but silently fails during GRT processing in Backup Exec 2010 R3 and 2012 when targeting a Deduplication Storage Folder

Article:TECH194264  |  Created: 2012-08-01  |  Updated: 2012-09-18  |  Article URL http://www.symantec.com/docs/TECH194264
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Article Type
Technical Solution


Issue



GRT (Granular Recovery Technology) fails to locate the VMDK in the deduplication storage folder after successful backup of the large VMDK.

This prevents GRT restores from completing successfully if tested at a later time.

 

Workaround

  • Disable GRT for the backup
  • Split single files that are larger than 1.5TB's into smaller pieces
  • Backup to a different storage device, tape or B2D

Solution



This issue is resolved in Backup Exec 2012 Hotfix 194470. (TECH194470).

This issue is resolved in Backup Exec 2010 Hotfix 194471. (TECH194471).

 

See Related Articles below for more information.

 


Supplemental Materials

SourceETrack
Value2876692
Description

PDDE: AVVI: GRT enabled backup of a 1.6TB vmdk completes successfully, but fails during GRT processing and restore tests

 


SourceETrack
Value2881367
Description

CORE: Verify succeeds even wehen it fails to be able to access/open and IMG file during verify

 


SourceETrack
Value2881356
Description

PDDE: AVVI: GRT enabled backup of a 1.6TB vmdk completes successfully, but fails during GRT processing and restore tests

 


SourceETrack
Value2881362
Description

CORE: Verify succeeds even wehen it fails to be able to access/open and IMG file during verify

 




Article URL http://www.symantec.com/docs/TECH194264


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